Privacy Policy

Who provides the service

SnapSave Hunter is provided by Gytis Bartkus (“SnapSave Hunter,” “we,” “us,” or “our”). This policy applies when a Shopify merchant installs or uses the app and when a shopper participates in a merchant's discount hunt.

Information we process

Merchant and store information

We process the merchant's Shopify store domain, Shopify identifiers, installation and session information, granted access scopes, app plan state, campaign settings, usage allowances, and configuration needed to provide the service.

Shopper information

When a shopper participates in a discount hunt, we process:

• The email address submitted to receive the reward.
• Whether optional email-marketing consent was selected and when it was recorded.
• A pseudonymous browser or session identifier used to enforce frequency rules and prevent abuse.
• Request identifiers, participation status, qualification time, generated discount code, Shopify discount identifier, and discount expiry information.

Marketing consent is optional, starts unchecked, and is not required to receive a discount. SnapSave Hunter does not send marketing email or automatically create Shopify customer accounts.

Technical information

We may process security, request, error, and operational log information needed to protect, troubleshoot, and operate the service. We do not intentionally log API secrets or complete authentication tokens.

How information is used

• Authenticate merchants and operate the embedded Shopify app.
• Configure and display the storefront discount hunt.
• Create unique Shopify discount codes requested by participating shoppers.
• Enforce participation frequency, rate limits, and monthly plan allowances.
• Provide merchant contact records, consent details, issued rewards, and CSV exports.
• Synchronize Shopify App Pricing entitlements.
• Respond to privacy requests, secure the service, diagnose errors, and comply with legal obligations.

We do not sell personal information or use shopper email addresses for our own marketing.

Shopify and service providers

SnapSave Hunter uses Shopify APIs, Shopify App Pricing, app proxy services, webhooks, and theme app extensions. Shopify processes information under its own terms and privacy policies.

The app and its private PostgreSQL database are hosted on Hetzner Cloud in Helsinki, Finland. Hetzner server Backups and checked logical database dumps support recovery. Operational application, Docker, and Caddy logs remain on the server. Support communications use the email provider serving support@snapsave.lt.

Merchant responsibilities

The Shopify merchant determines campaign wording and how exported contact information is used. Merchants are responsible for legally sufficient notices, lawful bases, shopper rights, and compliance with applicable marketing, privacy, and consumer-protection laws.

Retention and deletion

• Shopify customer-data and erasure requests are processed through mandatory privacy webhooks.
• Shop data is deleted following Shopify's shop-redaction request and during uninstall cleanup.
• Production backups may retain deleted records for up to 14 days and are restored only for disaster recovery.
• Operational logs use size-based rotation capped at three 10 MB files per container.

Security and international processing

We use production HTTPS, authenticated Shopify requests, restricted access scopes, a private database network with no published PostgreSQL port, non-root application containers, request-size limits, throttling, and access controls. No system can guarantee absolute security.

Information is hosted in Finland and may be processed where the operator or contracted support providers work. Where required, appropriate safeguards are used for international transfers.

Privacy rights

Shoppers should first contact the Shopify merchant whose store collected their information. Depending on location, individuals may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information and may withdraw marketing consent.

Privacy questions can be sent to support@snapsave.lt.

Children and policy changes

SnapSave Hunter is not directed to children. Merchants must not knowingly collect information from children contrary to applicable law.

We may update this policy to reflect service, legal, or operational changes and will post the updated effective date here.

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